Step 1) If you're having problems getting authed, you can try to reauth your cookie by typing  
 this in /msg AuthServ AUTHCOOKIE [account] in the chat window. <br />
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Step 2) AutheServ should have sent you an e-mail. Check it, copy down your cookie and enter this in the chat window /msg AuthServ@Services.GameSurge.net COOKIE [account] [cookie]<br />
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Step 3) AuthServ should message you, confirming that it recognizes you. Also, to prevent a similar problem like this in the future you can type /msg authserv addmask *@*<br />
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Step 4) If all went well, AuthServ should have added your hostmask and you shouldn't have any future cookie problems.
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